Get insights on inbound and outbound call centers,
business process outsourcing (BPO),
and outsourcing in the Philippines.
Legal process outsource is indeed in the trend nowadays. Many legal firms have been outsourcing some of their services. According to Deloitte, in 2016 there were about 63 percent of legal firms that outsources. It has increased 14 percent since 2015. And, it has only been increasing just like this year.
is a helpful technique of gathering information needed to build models and analyze market strategies. It is also being used in making reports for a financial company or any government transaction. The process of gathering these data are made easier and more possible with the help of it.
Social media is a very good way to upgrade your customer care service. J.D. Power surveyed about 23,000 consumers online and about 67 percent of them uses the company’s social media accounts to give complaints or praises.
Many companies think they are doing great with their... (more)