Get insights on inbound and outbound call centers,
business process outsourcing (BPO),
and outsourcing in the Philippines.
While there are business owners who have already chosen outsourcing as a way for them to grow their business, there are some who are still unsure as to whether it is the right option for them. This may be due to the many conflicting stories and opinions they have heard about outsourcing from thei...(more)
Business experts now regardas the lifeblood of any business. It is what drives new and repeat customers to remain loyal to your business, advocate your brand and increase your sales and profits. All businesses have the duty to provide excellent customer service. Small business o... (more)
Getting a new business off the ground isn’t easy, no matter how exciting or innovative your product is. In fact, nine out of 10 startups fail, with most companies going under within a year of launching. Considering how harsh the business climate is, how do you make sure that you reach all your milestones?